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Werkmail documentation

Werkmail is the EU email platform for authenticated transactional and marketing mail. These pages are server-rendered so search engines and language models can read the full text. Every page is also available as Markdown.

Canonical docs host: https://docs.werkmail.eu

For people

  1. Getting started — create a workspace, authenticate a domain, send the first message.
  2. Concepts — tenants, projects, routes, and message kinds.
  3. DNS and authentication — SPF, DKIM, DMARC, MAIL FROM, BIMI.
  4. Sending — single, batch, and bulk sends, attachments, and the content gate.
  5. Campaigns — visual editor, A/B, segments, templates.
  6. Journeys — linear practice automations.
  7. Practice mail — termin / recall / doi kinds and compliance checks.
  8. Raw source and branding — Message-ID, DKIM in View Source, and what Werkmail can brand.
  9. HTTP API — authentication, send, messages, webhooks, suppressions, inbound.
  10. Compare — honest pages versus Postmark, MailerLite, Resend, Brevo, Sender.net, AhaSend, EUSend, Lettermint, thin EU APIs, and a raw outbound API.
  11. Regulated transactional — who we are for, what we will not copy, volume plans.
  12. Compliance evidence — consent ledger, audit/DSAR exports, isolation, reputation pause.
  13. For partners — OEM and white-label embedding for PVS vendors.

For language models and agents

See Use these docs with LLMs for fetch rules and citation guidance.

Product facts

Topic Fact
Region Frankfurt / eu-central-1
Isolation One sending tenant per workspace
Streams outgoing (transactional) and broadcast (marketing) never share reputation
Consent Double opt-in, consent ledger, one-click unsubscribe on every send
Inbound MX Publish MX only on in.<your-domain> — never on the apex
Errors JSON { "code", "error", "hint" }

Open a workspace

Sign in at https://werkmail.eu/login. New workspaces start on the Starter plan (10,000 emails / month, full product, manual approval). Higher-volume plans (Growth 50k, Pro 250k, Agency 750k, Compliance 1M and Enterprise per agreement) are arranged with sales. Every workspace starts in a sandbox until a person approves production access. Contact sales to discuss access. Live availability is on the status page; monitoring, incidents and support are described in the service levels.

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